Our operators are the front line and heart of our operations with the responsibility of achieving positive outcomes for our diverse portfolio of clients. Activities will include, providing high levels of customer service to maximise the timely recovery of debts, championing advocacy for vulnerable customers and case management and assessment of accounts to identify the next best action.

This is a varied role where people who love change will thrive, the motivation to want to make a meaningful difference for our customers and clients is a must.

Responsibilities and duties differ across teams and clients but typically your duties will include but will not be limited to;

• Inbound & Outbound calls to investigate, identify and establish connections with customers
• Negotiate the collections of outstanding funds whilst assessing the customers needs
• Actioning incoming correspondence via email and mail
• Detailed and accurate file action notes for all customer interactions
• Provide insights and improvement initiatives
• High level of customer service in line with client requirements
• Act as an ambassador for Recoveriescorp and its clients at all times
• Investigative skills on accounts
• Comply with client & company policies & procedures

We’re looking for individuals who have;

• Strong communications skills and the ability to influence and listen in different
• Thrive in change – this is a fast-paced role and applicants must enjoy changing environments and circumstances
• Growth mindset – our goal is delivering for our clients so that we can grow successful business partnerships
• Resilient with the drive to ‘get to the bottom of the problem’
• Customer centric is a must!
• Desire for continued learning in many different facets
• Demonstrated self-motivation and drive
• Fantastic positive attitude that’s motivated by doing your best and helping our customers
• Due to clearance restrictions only Australian Citizens are eligible to apply.

What we offer;

• Extensive training and support
• Salary: $48k+super (pro-rata)
• 6 month contract with a possible extension
• A friendly, inclusive and collaborative work environment which nurtures its people to succeed
• Bi-monthly recognition and rewards

If you believe you fit the above criteria and have what it takes to be part of our high performing team then apply today.

At recoveriescorp we actively celebrate diversity across our workforce and we are committed to providing inclusive and equal employment opportunities to all candidates. We encourage applications from Aboriginal and Torres Strait Islander people; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQI community.

Our operators are the front line and heart of our operations with the responsibility of achieving positive outcomes for our diverse portfolio of clients. Activities will include, providing high levels of customer service to maximise the timely recovery of debts, championing advocacy for vulnerable customers and case management and assessment of accounts to identify the next best action.

This is a varied role where people who love change will thrive, the motivation to want to make a meaningful difference for our customers and clients is a must.

Responsibilities and duties differ across teams and clients but typically your duties will include but will not be limited to;

• Inbound & Outbound calls to investigate, identify and establish connections with customers
• Negotiate the collections of outstanding funds whilst assessing the customers needs
• Actioning incoming correspondence via email and mail
• Detailed and accurate file action notes for all customer interactions
• Provide insights and improvement initiatives
• High level of customer service in line with client requirements
• Act as an ambassador for Recoveriescorp and its clients at all times
• Investigative skills on accounts
• Comply with client & company policies & procedures

We’re looking for individuals who have;

• Strong communications skills and the ability to influence and listen in different 
• Thrive in change – this is a fast-paced role and applicants must enjoy changing environments and circumstances
• Growth mindset – our goal is delivering for our clients so that we can grow successful business partnerships 
• Resilient with the drive to ‘get to the bottom of the problem’
• Customer centric is a must!
• Desire for continued learning in many different facets
• Demonstrated self-motivation and drive
• Fantastic positive attitude that’s motivated by doing your best and helping our customers
• Due to clearance restrictions only Australian Citizens are eligible to apply.

What we offer;

• Extensive training and support
• Salary: $48k+super (pro-rata)
• 6 month contract with a possible extension 
• A friendly, inclusive and collaborative work environment which nurtures its people to succeed
• Bi-monthly recognition and rewards

If you believe you fit the above criteria and have what it takes to be part of our high performing team then apply today.

At recoveriescorp we actively celebrate diversity across our workforce and we are committed to providing inclusive and equal employment opportunities to all candidates. We encourage applications from Aboriginal and Torres Strait Islander people; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQI community.

Job ID: 1222636
Location: Avenues Education [Multiple Location Campus]
Department: Avenues Education
Role Type: Principal
Full/Part Time: Full-Time
Ongoing/Fixed Term: Ongoing
Classification: Principal-Range 3
Apply By: 04/28/2021
Contact Name: Jennifer Stahl
Phone: (03) 9871 3275
School Website: www.avenuesed.vic.gov.au

Location Profile
Avenues Education is a multi-site specialist school with campuses at Box Hill, Moorabbin and East Ringwood, that provides educational services to students aged 4 to 18 years. Avenues Education work in partnership with Alfred Child and Youth Mental Health Services (CYHMS) and Eastern Health Child and Youth Mental Health Services (CYMHS) located in SE and NE Victoria Regions.

Vision Statement
Avenues Education aims to be an innovative school providing high quality, individualised education support for students experiencing social, emotional, behavioural and development difficulties.

Mission Statement
To improve the educational outcomes of our students through our collaborative partnerships with Child and Youth Mental Health Services (CYMHS), families, schools and other agencies by:

• Advocating and facilitating educational engagement
• Building capacity within the broader education system through the provision of innovative, high qualityspecialised supports
• Facilitating specialised group programs
• Leading initiatives that support the development of mental health awareness across educationalcommunities

CYMHS services are multidisciplinary and offer a comprehensive range of psychiatric assessments and services for children, youth and families experiencing difficulties related to social, emotional, behavioural, and developmental problems.

The teachers at Avenues Education work as members of the CYMHS multidisciplinary teams to provide educational support to children and young people. Teachers are also involved in consultation, liaison, and the delivery of professional development to schools and other agencies. Education programs based on DET guidelines are provided at each site and in an outreach capacity. The primary focus of these programs is to support the emotional, behavioural, and educational goals as identified in partnership with CYMHS. Services offered include educational, and/or vocational assessments and individual or group programs to address student needs.

In 2020, Avenues Education had 16.6 equivalent full-time staff: 2.0 principal class, 12.4 teachers and 2.2 Support Staff. During 2020 Avenues Education supported 903 students across both SE and NE Victoria Regions.

During 2020 Avenues Education supported 903 students across both SE and NE Victoria Regions.

Selection Criteria

(a) Vision and values

Demonstrated capacity to create a shared vision, define and gain acceptance of school goals and set and communicate expectations for effective performance.

(b) Teaching and Learning

Demonstrated ability to manage the quality of teaching and create a positive culture of challenge, support and collaboration.

(c) Improvement, Innovation and Change

Demonstrated capacity to produce and implement clear, evidence-based improvement plans and policies and lead innovation and change.

(d) Management

Demonstrated capacity to ensure that the school’s human, physical and financial resources are efficiently allocated and managed.

(e) Development

Demonstrated capacity to create a professional learning community that is focused on the continuous improvement of teaching and learning, supporting all staff to achieve high standards and commitment to their own learning and wellbeing.

(f) Engagement

Demonstrated capacity to develop positive relationships with students, parents/families and the local community and participate in and contribute to system-level activities.

(g) Community Criterion

Demonstrated capacity to work collaboratively with leadership at the Alfred Child and Youth Mental Health Services and Eastern Health Child and Youth Mental Health Services to maximise the educational opportunities and engagement of students aged 4-18 years with significant mental health issues.

Role
The role of the principal is to lead and manage the planning, delivery, evaluation and improvement of the education of all students in a community through the deployment of resources provided by the Department and the school community.

At the same time, the principal, as executive officer of the school council, must ensure that adequate and appropriate advice is provided to the council on educational and other matters, that the decisions of the council are implemented and that adequate support and resources are provided for the conduct of council meetings.

Responsibilities
The principal is accountable for the overall management and development of the school within statewide guidelines and Government policies. A clear set of accountabilities, which distinguish their work from other members of the Teaching Service and the education community are set out in detail in the contract of employment.

The core accountabilities of all principals are to:

• ensure the delivery of a comprehensive education program to all students
• be executive officer of the school council.
• establish and manage financial systems in accordance with the Department and school council requirements.
• represent the Department in the school and the local community.
• implement decisions of the school council.
• contribute to system-wide activities, including policy and strategic planning and development.
• manage and integrate the resources available to the school.
• appropriately involve staff, students and the community in the development, implementation and review of school policies, programs and operations.
• report to the Department, school community, parents and students on the achievements of the school and of individual students as appropriate.

Who May Apply
Appropriately qualified individuals currently registered or eligible for registration with the Victorian Institute of Teaching.

• Residential Aged Care
• Friendly teams and great working environment
• Online education and professional development
• Staff Reward and Wellness program
• Full time Permanent
• Located in South East Beachside, Victoria

Excellent opportunity for enthusiastic and experienced aged care manager of a residential home who has a can-do attitude, to join our team

About us ...

Medical & Aged Care Group (MAACG) is a family owned business. From humble beginnings in 1995, we've become one of Australia's leading privately owned companies providing aged care services. We have grown our business with a special focus on building relationships—both with our residents and their families, as well as staff. The result is a collection of homes within Victoria filled with vibrant and connected communities.

We are devoted to creating a warm and friendly environment, staff and residents alike share a strong sense of family.

Residential Aged Care home has 52 aged care residential beds and is located in South Eastern Beachside, Victoria. We pride ourselves on delivering the best care for our residents and firmly believe that happy staff equates to happy residents.

This is a fabulous opportunity to lead the residential team with excellent support from executive management and high staff morale.

About the Role ...

The Manager of the home is a highly valued team member who report the General Manager - Residential Care. The Manager has responsibility of their residential home successful business operations, including managing the facility leadership team and care team as well as ensures the support, care and emotional well-being of our residents.

The Manager of the home is responsible for overseeing the business operations of the home and a high standard of care for residents including a high level clinical care, lifestyle activities, quality of meals and emotional well-being. At all times the Manager ensures the home meets the Aged Care Quality Standards legislative and statutory requirements and regulations and is successful with Accreditations. Key to the success of this position are operational efficiency, sustainable best practice, maximising income and occupancy.

About you ...

You are a highly organised and self-motivated individual with excellent clinical and management knowledge of aged care - someone who can manage their time and be flexible with their workloads. You will have business experience in managing staff matters including overseeing the roster and managing the budget. You'll have a high level of skills in mentoring your team and a focus on internal leadership and empathy and compassion for residents and their families.

To be successful in this role you would need to possess the following: 

Essential skills and competencies:

• At least 3 years experience as a Manager of a Residential Aged Care Home.
• Registered Nurse or Enrolled Nurse or / and Business qualified
• High level interpersonal and communication skills.
• Friendly and positive personality.
• Exceptional clinical care and residential aged care knowledge
• Experience liaising and managing meetings with residents and family members.
• High level leadership and mentoring/coaching skills
• Experience managing staff and employee relations matters.
• Understanding of rostering and managing within a budget & business savvy.
• High level of computer and documentation business written skills 
• Ability to smoothly run and manage a variety of issues in a calm manner
• Demonstrated practice and knowledge of Hygiene and Safety practices in aged care
• A good understanding and ability to successfully comply with the Aged Care Quality Standards, documentation requirements, accreditation and ACFI requirements
• Experience and knowledge of continuous improvement and OH&S
• Current police check

Desirable Experience and Qualifications:

• Quality Assurance or Aged Care Standards training or qualification
• Proven success in growing and maintaining occupancy.
• Have successfully met Accreditation Standards in an Aged Care home

If you have proven experience within a residential aged care setting or providing care to the elderly, we offer a great team to work with and a supportive working environment ... and we want to hear from you!

Simply complete the application process by clicking the Apply Now button and we’ll be in touch.

APPLY NOW!!

No recruitment agencies please

• Flexible casual role available at our Mentone store
• Lots of perks, generous staff discounts and a fun team culture
• Comprehensive and ongoing training - no lighting experience needed!

About Beacon

Lighting is crucial to the way we live, work and feel, which is why we’re passionate about providing our customers with expert advice so that they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products. Trading for over 50 years, we owe our success to working together with an energetic approach, enthusiasm, care for others, and by acting responsibly and ethically.

With a passion for people, we value our teams and treat everyone as part of the Beacon family!

The Role

Based at our Mentone store, the purpose of this casual role is to give us the flexibility to call on you on an ad-hoc basis, particularly during busy trading times or to cover shifts when our existing team are on leave. Key responsibilities of the role will include:

• Providing expert professional customer service
• Developing strong product knowledge to assist customers in making the best product choice
• Achieving and exceeding personal sales targets
• Supporting other team members to ensure business goals are met
• Contributing to the overall presentation of the store through merchandising and general housekeeping

About You

To be successful in this role, you will possess the following qualities:

• Previous experience in a customer service environment
• Strong communication skills with the ability to genuinely connect with your customers
• An energetic and enthusiastic approach to all aspects of your job
• A strong attention to detail

Benefits

To reward you for your efforts, we offer a competitive rate of pay (including higher rates on weekends and public holidays), generous staff discounts and on-site parking.

To set you up for success, we will invest in providing you with extensive training, including on-the-job training and online learning modules. We will invite you to attend seasonal catalogue launches to give you a sneak peek of upcoming trends and products, and we offer genuine opportunities for career development and progression.

How to Apply 

Click on 'Apply Now' and follow the process to complete your application.

• Are passionate about customer service
• Are driven to exceed company set budgets and KPI’s
• Have an interest in fashion and trends
• Take pride in your personal style and presentation
• Want to further your career in retail in a fast paced, performance based environment.
• You must be available to work weekends.

• Social Worker or Psychologist Grade 3, permanent
• East Bentleigh based, full time - 40 hours per week
• Professional development, monthly ADOs and salary packaging

• SECASA Team Leader – East Bentleigh

An exciting opportunity is available to utilise your leadership skills at South Eastern Centre Against Sexual Assault and Family Violence (SECASA) as Team Leader (Grade 3).

• Social Worker or Psychologist Grade 3, permanent
• East Bentleigh based
• Full time 
• Professional development, monthly ADOs and salary packaging

Be part of a vital service within a vibrant organisation, supporting a committed clinical team. The position is responsible for leading the delivery of high-quality therapeutic interventions for people who have experienced sexual assault and family violence. SECASA uses frameworks of intersectionality, trauma focused interventions, gender equality and a human rights based approach. 

The position is responsible for daily operations of the East Bentleigh team, coordinating clinical care to ensure excellence in service delivery, efficiency and effective care.

The Team Leader will have a strong emphasis on collaborative leadership, building and supporting a resilient team, and outstanding communication resulting in positive client outcomes.

About Monash Health

Monash Health provides a world of healthcare across south eastern Melbourne, uniquely integrating primary, secondary and tertiary health services as well as world-renowned research and teaching facilities. We employee more than 18,000 staff who work across 40 care locations. In Monash Health your own growth and development is important and with us you can really be your best. For more information please visit www.monashhealth.org.

About SECASA

The South Eastern Centre Against Sexual Assault and Family Violence (SECASA) provides sexual assault and family violence therapeutic support services and advocacy across nine locations within south eastern metropolitan region of Melbourne. SECASA delivers a wide range of services including individual and group counselling, advocacy, crisis support, and community education prioritising the empowerment of victim survivors.

The role:

• Lead a team of Counsellor/Advocates, providing therapeutic interventions for children, young people and adults who have experienced sexual assault and/or family violence - including individual counselling, advocacy, and group work
• Lead daily operations of SECASA team, including provision crisis support for people who have recently experienced sexual assault
• Support and supervise clinical team members to conduct risk assessments, and work collaboratively with clients and key agencies to enhance safety and wellbeing
• Develop and foster relationships with key partner agencies, including professional consults and education

The candidate:

• Are you a dynamic leader, skilled in supporting team members and access for clients to service support?
• Are you experienced in the application of clinical best practice related to complex trauma?
• Are you an excellent communicator, committed to collaborative work and contributing to a resilient team?
• Are you passionate about delivering high quality counselling support and advocacy for people who have experienced sexual assault and family violence?

How to Apply

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Existing Monash Health Employees should apply using your Monash Health employee account. For any queries contact Recruitment Services on 92652776.

Offers of employment can only be made once all required probity checks have been completed. These include:

• reference checks;
• a clear Police Check conducted within the last three months;
• a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
• proof of immunisation.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

How to Apply

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Existing Monash Health Employees should apply using your Monash Health employee account. For any queries contact Recruitment Services on 92652776.

Offers of employment can only be made once all required probity checks have been completed. These include:

• reference checks;
• a clear Police Check conducted within the last three months;
• a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
• proof of immunisation.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.